The SHDCN Privacy Policy
We are pleased about your interest in SHDCN Corporation (“SHDCN” or the “Company”) and that you have taken the time to visit our website. When you make use of our website, protecting your data and safeguarding your personal information is important to us.You can review, download and print this Privacy Statement online at any time by visiting www.tree-grinder.com. Changes in the law or changes within our corporate policies may require that we adjust our Privacy Statement accordingly.

Scope

The SHDCN Privacy Policy (the “Policy”) outlines SHDCN general practices in connection with the collection of personal data. It applies to SHDCN operations, divisions and subsidiaries, and to the content of websites owned by SHDCN.

1.What is personal data?

Personal data refers to information that can be used to identify any person who SHDCN relates with (e.g. name, address, telephone number, date of birth or e-mail address). Information that does not allow us to establish a direct connection to you as a person (or only with a disproportionate amount of time and effort), e.g. anonymous information, is not considered personal data.

2.What kind of personal data do we collect and process?

2.1 Website

We only process and use personal data if it is necessary for operating our website and providing you the services offered on our website.

When you access and use our website, we only collect the personal data that your browser automatically transmits to our server (IP address, date and time of access, name and URL of the retrieved file, website from which access is made, the used browser and, if applicable, the operating system of your computer as well as the name of your access provider). This information is temporarily stored in a so-called log file.

The legal basis for processing the above referenced data is Art. 6 para. 1 GDPR as it is necessary for the provision of our services and protects a legitimate interest of our Company.

2.2 Contact Information Form

If you complete a contact information form that we offer on one of our Company websites or at a trade show, we will ask for your

Name
Your e-mail address and
City, Country, Postal Code

You may choose to provide us with this information or decline to do so. However, without these details, we may not be able to fulfill your request. Any other information you wish to provide on the contact form is at your discretion.

This data processing is based on Art. 6 para. 1 b) GDP

2.3 E-mail request

If you send us an e-mail, the personal data you provide will be used only in our correspondence with you. We will ask for your consent before using your personal information for other purposes. The only processed data category is e-mail address. The legal basis for processing is Art. 6 para. 1 b) GDPR.

We will delete your information as required by law.

2.4 Newsletter

On our website you can register for our newsletter using your email address. If you provide your email address, we will use it to contact you personally about product spotlights, job case studies, parts promotions, company news and other marketing communications on a regular basis.

The legal basis for collecting, storing and processing your personal data is freely given consent according to Art. 6 para. 1 a) GDPR. If you have given your consent, you will receive our newsletter.

Your e-mail address will be deleted in accordance with applicable law.

2.5 Telematics

If our equipment that includes a telematics system is sold under agreement with the separate Telematics Terms of Use (“Terms of Use”), the telematics system is administered by a third party (“Teleservice Provider”) and collects a range of operational data about the equipment including, but not limited to, condition, usage, performance and reliability. SHDCN obtains this data to display it to the customer in the telematics web application so that the customer can get an overview of the performance and maintenance status of the equipment used in the operation. Regarding the underlying terms of use (“Terms of use”), the legal basis for the processing of the data generated during the use of the account is Art. 6 para. 1 b) GDPR in conjunction with the legitimate interest (of the Customer) within the meaning of Art. 6 para. 1 f) GDPR to make the telematics data available exclusively to users authorized by the Customer Company and to treat the equipment data confidentially as internal company information to this extent (“Client Separation”). The storage period of the account data amounts to the duration of the individual authorization by the “owner” on the part of the customer, who continuously administers the users authorized to access the telematics data. The account data is deleted accordingly when the individual authorization expires (e.g. when an employee leaves the customer company). While access to the web application is secured via a personalized account, SHDCN does not establish a link between the equipment data itself and the vehicle operators in charge of the equipment, whose identity is unknown to SHDCN.

SHDCN uses the product-related telematics data of the equipment for its own purposes for warranty, for product improvement based on the analysis of any sources of problems, as far as possible for marketing purposes in relation to its own goods and services and, where appropriate, as part of the accompanying customer support. SHDCN may also collect, manage and report data (personal and non-personal) about the equipment including, but not limited to, fuel consumption, up/down times, operation, defects, parts replacement, movement and location. 

2.6 SHDCN Financial Services

We collect your personal information so that we can consider any application you make to us, establish and administer the financial product or service provided to you, provide services to you in relation to that product or service, perform administrative functions, conduct customer satisfaction research, improve our products and develop new products, assist you to manager your debts, provide information about you to a guarantor or prospective guarantor, and so that we and our related parties and corporate partners can tell you about other products and services you may be interested in.
In certain circumstances, we may also be required to collect sensitive information about your health, for example when you make an application for assistance with financial hardship caused by illness or injury.  We may collect this information from third parties, for example a doctor or a hospital.

Further, we may collect and use your personal information to comply with legislative and regulatory requirements. We will need to know:

Your name, date of birth, address and occupation;
If we open an Account for you, details of the name of the Account, whether the Account will be held in trust, and details of all signatories to the Account;
Details of your beneficial owners including name, address and date of birth.
Any other name by which you or any signatories may be known (such as a maiden name); and
In the case of a lending facility, enough information to enable us to assess your ability to repay the facility
If you do not provide us with the information we request or authorize us to collect this information from third parties, we may not be able to provide you with the financial products and services that you have requested.

Where possible, we will collect your personal information directly from you.  However, we may also be required to collect personal information (including credit information and credit eligibility information) about you from a third party, for example to verify information provided by you to us or to assist us to contact or locate you.  These parties may include other credit providers or financial institutions, your representatives such as financial advisers or accountants, your insurers, publicly available sources (e.g. telephone directories), brokers, referrers or other intermediaries, our corporate partners or agents, government agencies and credit reporting bodies. 

From time to time we may receive information that we have not asked for about you from third parties. We will only keep, use and disclose this information as permitted by law.

3. What do we use your personal data for?

SHDCN will use personal data only in ways that are compatible with the purposes for which it was collected or subsequently authorized by you, in compliance with applicable data privacy regulations, including, but not limited to, the General Data Protection Regulation (GDPR) and the Brazilian General Data Protection Act – Federal Act No. 13,709/2018. SHDCN will take reasonable steps to ensure that personal data is relevant to its intended use, accurate, complete and current.

WE DO NOT SELL, RENT, OR SHARE PERSONAL DATA WE COLLECT DIRECTLY FROM YOU OR ABOUT YOU FROM THIRD PARTIES.

We use your personal data solely to provide you with an extensive range of services. Specifically, we may use your personal data to help complete a transaction or order, facilitate communication, deliver and bill for products/services, and to provide ongoing service and support.

If you become a SHDCN customer, we may use your personal information for marketing purposes related to our services and products, including but not limited to transmitting your personal information to third parties to perform market research such as customer satisfaction surveys and analysis. We only transfer your personal information to third parties outside of the European Union if an adequate level of data protection has been ensured. You can unsubscribe from our marketing research by contacting the SHDCN Data Protection Officer. 

SHDCN may also share personal information with our service providers and suppliers, for the sole purpose and only to the extent needed to support your business needs. Service providers and suppliers are required to maintain the confidentiality of personal information received from SHDCN and may not use such information for any purpose other than as originally intended.

The legal basis for collecting, storing and processing your personal data is due to our legitimate interest in ensuring your satisfaction with our products and services. 

4. Anonymous usage data

We do not create personal user profiles. We only store personal data in an anonymous form on our servers. This data allows us to provide a variety of services or will be used for evaluation purposes. Only general information is logged, such as at the time content was retrieved from our pages or which pages are visited most frequently.

5. Third Party Integration, Services, and Tracking

We understand you value a personalized browsing experience. To achieve this, we work with trusted partners to gather information about your visit. This includes things like your browsing history and the types of ads you interact with. This allows us, and our partners, to show you ads relevant to your interests, both on our website and elsewhere online. We use cookies, a common technology, to collect this data. These cookies help us tailor your experience by understanding your preferences. It’s important to note that this data may be used to link your devices for a more seamless experience. For more details on how we use cookies and your privacy options, please visit our Cookie Disclosure.

6. Social Media Links

We also integrate social media sites into our website. The integration takes place via a linked graphic of the respective site. The use of these graphics stored on our own servers prevents the automatic connection to the servers of these networks for their display. Only by clicking on the corresponding graphic will you be forwarded to the service of the respective social network.

Once you click, that network may record information about you and your visit to our site. It cannot be ruled out that such data will be processed in the United States.

Initially, this data includes such things as your IP address, the date and time of your visit, and the page you visited. If you are logged into your user account on that network, however, the network operator might assign the information collected about your visit to our site to your personal account. If you interact by clicking Like, Share, etc., this information can be stored on your personal user account and possibly posted on the respective network. To prevent this, you need to log out of your social media accounts before clicking on the graphic. The various social media networks also offer settings that you can configure accordingly. 

7. Technical and organizational measures in order to protect personal data stored on our website

Any personal information you entrust to us via our website or in your e-mail correspondence with us is safe. We undertake all reasonable commercial efforts to protect your privacy and your personal information.

We take commercially appropriate technical and organizational security measures to prevent any loss or misuse of the personal data that we store. We review these measures regularly and keep them up to date with advances in technology.

Because of the structure of the Internet it is possible that data protection rules and the safety precautions described above may not be observed by other individuals or institutions outside of our control. Data provided in unencrypted form – even if such is sent by e-mail – may be read by third parties. We have no technical influence over this. It is the user’s responsibility to assure that the data provided is protected against misuse either by encryption or in another form.

8. Hyperlinks to third-party websites

We have hyperlinks on our web pages that link to websites of other service providers. If you activate these hyperlinks, you will be directed from our website to the website of the other service provider. You will recognize this by the change in the URL address.

We cannot be held responsible for assuring that your personal data is treated with same degree of confidentiality by these third parties. It is beyond our control whether these companies adhere to data protection regulations. This applies in particular to www.facebook.com; www.twitter.com; www.pinterest.com; www.youtube.com; www.linkedin.com.

9. Your Rights as a Data Subject

If your personal data are processed, you are a data subject within the meaning of the General Data Protection Regulation (GDPR), the Brazilian General Data Protection Act (LGPD) or other applicable laws and the following rights apply to you (subject to applicable law):

Right of Access. You can request information about your personal data that is processed by us.

In particular, you may obtain information about the purposes of processing, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the right to lodge a complaint with a supervisory authority, the origin of your data, if not collected from us, transfer to third countries or international organizations, and the existence of automated decision-making, including profiling and, where applicable, meaningful information about the logic involved.

Right to Rectification. You can immediately demand the correction of incorrect or incomplete personal data stored with us.

Right to Erasure. You may request the deletion of your personal data stored by us, provided that the processing is not necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.

Right to Restriction of Processing. You can request the restriction of the processing of your personal data if you contest the accuracy of the data, if the processing is unlawful and if we no longer need the data but you need the data to establish, exercise or defend legal claims.

Right to Data Portability. You may request that the personal data you have given to us are provided to you in a structured, current and machine-readable format or you may request that it be transmitted to another party.

You can withdraw your consent at any time. Therefore, we will no longer be allowed to continue processing your data without obtaining your consent in the future.

You have the right to complain to a supervisory authority. You can contact the supervisory authority of your residence, place of work or our Company headquarters.

Right to Withdraw a Consent. You may revoke a consent previously given to SHDCN whenever a data process is based on this circumstance. Nevertheless, SHDCN will be legally authorized to keep the data in these situations in order to comply with a legal or regulatory obligation.

10. Right to Object

You have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, Art. 18, §2° LGPD or other applicable law provided there are reasons arising from your particular situation.

Please send your objection to the SHDCN Internal Data Protection Officer.

11. Disclosure about the personal data we store/deletion

We only store the personal details that you provided for the length of time permitted by law.

Upon request, we would be happy to disclose to you which of your personal details we have on file. If, despite our attempts to store correct and up-to-date information, the personal data we have on file is incorrect, we will take steps to correct it immediately. Should you request that we delete the personal data we have stored, once we receive your request, we will delete this data immediately. If it is not possible to delete this information for legal reasons, we will block the data where required by law. However, keep in mind that if your personal data is deleted, we will be unable to continue offering the services described herein unless you request services as a later date. In any of these cases, please contact the  SHDCN Internal Data Protection Officer.

12. Targeting Minors

SHDCN does not knowingly collect personal data from persons under the age of 14. If SHDCN determines that a person with respect to whom it has collected personal information is under the age of 14, SHDCN will promptly delete or destroy that information. 

13. General Terms

For the purposes of this statement, “We” shall include ourselves and our members, and their employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data.

All reasonable measures have been taken to ensure the quality, reliability, and accuracy of the information on this website. However, we:

may delete, add to, or amend information on this website without notice, and
are not responsible for the content of other websites linked to, or referenced from, this website.

The services, information, software or data (collectively, “Information”) made available at this website are provided “AS IS”, without warranties of any kind.

We expressly disclaim any representations and warranties, including without limitation, the implied warranties of merchantability and fitness for a particular purpose. We shall have no liability in connection with the services including, without limitation, any liability for damage to your computer hardware, data, information, materials and business resulting from the Information or the lack of information available on this website. Specifically, we shall have no liability for:

Any loss or injury caused, in whole or in part, by our actions, omissions, or negligence, or for contingencies beyond its control, in procuring, compiling, or delivering the Information;
Any errors, omissions, or inaccuracies in the Information regardless of how caused, or delays or interruptions in delivery of the Information; or
Any decision made or action taken or not taken in reliance upon the Information furnished hereunder.

We make no warranty, representation or guarantee as to the content, sequence, accuracy, timeliness or completeness of the Information or that the Information may be relied upon for any reason. We make no warranty, representation or guaranty that the Information will be uninterrupted or error free or that any defects can be corrected.

Under no circumstances shall we be liable for any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of, or reliance on, the Information, or from the use of the Internet generally.

© 2025 SHDCN Corporation. All Rights Reserved.

14. Contact Us

If you have any questions or concerns about this Policy or your personal data held by us, especially if you consider that our processing of your personal data impairs your legitimate interests, please contact us through the contact information mentioned in the Policy.