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Support & Warranty
Support & Warranty

Our team of technical service experts SHDCN with skills and knowledge to troubleshoot issues and resolve them quickly. We understand your machine’s technology and provide service options that make sense for you. Finally, no issue is resolved until you’re confident your machine is performing as it should.

Consider Us Your Partner In Expert Technical Service

We are committed to working with our dealers and customers in developing and adding true value to their business, and assisting in the acquisition and funding of their SHDCN equipment.

SHDCN offer global solutions and through a team of dedicated people who understand the needs of our dealers and customers we can direct you to the correct financial solution for your business.

We have developed a Turnkey Funding solution to assist our dealer partners, this offer is designed to maximize a dealers potential to develop their SHDCN Business.

SHDCN Self-funding Capability
Improved Working Capital Management
Demonstration Programs
Stock Programs
Programs are tailored by region through a panel of funders.

Built to Last: Backed by Industry-Leading Service

SHDCN machines are engineered for the toughest applications and our service support is built to match. From scheduled maintenance to emergency repairs, we help you protect your investment and maximize uptime.

Why SHDCN service support matters:

— Expert technicians who understand SHDCN equipment
— OEM-approved service procedures
— Longer equipment life
— Maximum productivity and reliability
— Reduced unplanned downtime

Preventative Maintenance = Long-Term Savings

Planned maintenance is the smartest way to protect production. CBI offers service programs and maintenance schedules tailored to your operating hours and application.

Benefits of preventative maintenance:

Avoid costly breakdowns

Extend machine life

Maintain consistent output

Lower cost per ton

 

Let'S Get Started Right Away.
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Support Services
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Parts Service
SHDCN carries an extensive range of parts to support your emergency and regular service and support needs. Our team of parts experts are ready to help you find the parts you need, when you need them.
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Support & Warranty
You can count on us to provide competent customer assistance – SHDCN is here for your machine throughout the installation, inspection, maintenance and repair processes.
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Manuals
Operating manuals, safety regulations, and maintenance guidelines for equipment, including core information such as equipment structure, operating procedures, and troubleshooting.
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Customized Services
Customization covers multiple dimensions such as machine model specifications, grinding head, and technology source, and can be flexibly configured according to specific production needs.
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